mindSHIFT's Customer Care experts answered more than 217,000 Help Desk requests last year – that's more than 600 per day!

IT Management Services and Support that Give You Peace of Mind

mindSHIFT is a regional powerhouse with a local presence in the Boston, New York, Philadelphia and Washington, DC regions.

mindSHIFT delivers premier IT management services and IT support for organizations that absolutely depend on their technology. The hallmarks of our service -- flexibility ... reliability ... protection -- are the guiding principles behind our world-class IT management and professional services.


Our network and security experts operate your complete IT infrastructure — or just the components that are most critical to you. Either way, you gain the peace of mind that comes from always-there IT management pros who find and fix your technology troubles…fast. And who take customer service seriously.

Managed IT Gives You an Edge

mindSHIFT is the smart way to run your office computer systems. When you entrust your IT management and connectivity requirements to mindSHIFT, you gain vital business advantages — increased productivity …enhanced infrastructure reliability …protection for crucial information assets …and freedom to focus on your core business.

With the mindSHIFT advantage, you can:


mindSHIFT has done an excellent job of putting together best-in-class software and quality business processes to provide a world-class level of IT support that surpasses even large corporations with IT budget.
- CIO, 300-person insurance agency

How We Do It

mindSHIFT is driven by a goal to help you work smarter. How? By creating a managed IT environment where leading technology resources, IT services and proactive management are available and affordable for organizations of all sizes -- not just the largest corporations.

Most importantly, our existing and prospective customers can rest assured that their IT support needs are in the hands of a professional managed services organization that provides the highest levels of stability, reliability and capability.

Visit the following sections to learn more about mindSHIFT and our IT services and IT support benefits:


Overview

mindSHIFT is a leading technology and IT services provider which makes Information Technology work for small and mid-sized organizations. Today the company has IT services operations in Boston, New York, Philadelphia and Washington, D.C. and manages nearly 80,000 mailboxes and 20,000 desktops for professional workers in small and mid-sized organizations. A team of 385 employees provides IT support and IT service to more than 10,000 organizations, including a large customer base of associations, nonprofits and such professional services firms as law firms.

  • Founded in 1999
  • Ranked Number One managed service provider by MSPmentor 100 
  • SAS 70 Type II certification
  • Accredited member of the MSPAlliance 
  • 24x7x365 monitoring and proactive management of all customer devices
  • More than 150 years of industry experience in the 24x7x365 Help Desk 

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Services

IT Management Technology Services

 

mindSHIFT Mitigates Your IT Risk

Unexpected downtime…system crashes…email outages…spyware and viruses…expensive upgrades and constant patches…waiting for tech support. When your business depends on IT, these unrelenting IT problems are beyond annoying. They can put your organization’s mission in jeopardy.

The problem solvers at mindSHIFT can help you mitigate the risks, minimize the hassles, and maximize your ability to get the job done. We are leading experts when it comes to IT support and IT services.

 
Have questions about IT management, IT services or IT support? Ask us! 877-227-5054 or contact mindSHIFT today.

Have a question about IT services? Ask us! 877-227-5054.

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