Healthcare IT Support
  • 6 Reasons Why mindSHIFT Cracked the Talkin' Cloud Top 10 Cloud Providers

    By: mindSHIFT Technologies on Wednesday, November 9, 2016
    In September, 2016, Penton ranked mindSHIFT #9 in the global 2016 Talkin’ Cloud 100 list of cloud services providers. We have jumped from #25 two years ago to the top ten on the 2016 list today.

    We wanted to share some of our thinking on the 6 key reasons we believe we earned a spot on in top ten of this important global cloud providers list. 


  • You Had Me at Hello - Delight Your Customers with a Modern Call Center CRM System

    By: Marcus O’Malley, Senior Product Manager, mindSHIFT Technologies on Tuesday, November 8, 2016
    Call centers can gain significant benefits from the integration of their customer relationship management (CRM) systems with their inbound/outbound phones. In this blog we’ll outline the key features, benefits and technologies needed to move your call center customer service to the next level. 


  • Tools for Protecting Data on Mobile Devices

    By: mindSHIFT Technologies on Tuesday, November 1, 2016
    With a few basic steps, you can be on the right track to protecting the customer and proprietary data on cell phones and tablets in your company. 

    Read this blog for 3 key security tactics to use on your employee-owned phones and tablets as well as company-owned mobile devices.  


  • Case Closed - It's Time to Get Serious About Information Security

    By: mindSHIFT Technologies on Monday, October 17, 2016
    For law firms, ensuring the security of information has become tantamount in importance to winning cases. Perhaps even more so. That’s because just one misstep where information is breached can lead to firm-crushing fines and loss of client confidence.   


  • 3 Steps to Confidence in Your IT Security

    By: mindSHIFT Technologies on Friday, September 30, 2016
    IT security is often an invisible problem for the typical business manager. If you are feeling that way about your IT infrastructure, consider these 3 steps to gain confidence in your security. 


  • Is Anti-virus Software Dead?

    By: Dave Bartelli, CISSP, Vice President, Security and Compliance Services, mindSHIFT Technologies on Friday, September 2, 2016
    Some people have said that anti-virus protection is no longer critical to business IT security. That’s because malware and ransomware can occasionally circumvent this traditional security tactic. 

    In this month’s Security Insights blog, Dave Bartelli, CISSP, vice president, security and compliance services at mindSHIFT, outlines the anti-virus issue and how it affects data security at your business.


  • Don’t Forget About Network Security for Smartphones and Tablets

    By: Dwayne Natwick, CISSP, PMP, Senior Product Manager, mindSHIFT Technologies on Monday, August 1, 2016
    When it comes to computer security, many businesses focus on desktops, laptops and servers. And rightly so. But what about all of the cell phones and tablets your employees are using? These mobile devices are hacking targets as well. 

    This blog outlines the case for implementing mobile device management (MDM) at your company. 



  • Password Security Best Practices

    By: Dave Bartelli, CISSP, Vice President, Security and Compliance Services, mindSHIFT Technologies on Friday, July 1, 2016
    One of the easiest ways for hackers to steal your proprietary data is to steal your username and password and simply login to your account. Why make it easy for them? 

    Using a few easy-to-follow guidelines for creating and handling passwords, you can make it extremely difficult (and maybe even approaching impossible) for a cybercriminal to get into your systems. 


  • How Virtual Desktops Help to Protect Patient Data in Healthcare

    By: mindSHIFT Technologies on Thursday, June 16, 2016
    In the healthcare industry, with HIPAA, HITECH and other regulations bearing down, data security has never been more important. Virtual desktops can help healthcare organizations close data security loopholes.



  • Modernize Your School’s IT Infrastructure with Help from the E-rate Program

    By: John Stewart, mindSHIFT Technologies on Tuesday, June 14, 2016
    There’s a lot of good news for K-12 schools, charter schools and libraries looking to utilize E-rate funds in the coming years. The E-rate Modernization Order was announced by the FCC to revamp the education technology funding program. 

    This blog outlines the key changes in the FCC’s E-rate modernization order. 

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