The mindSHIFT Customer Care Center is more than just a help desk. It’s about keeping you up and running, resolving problems quickly, providing personal attention and giving you answers to questions that make you more productive.

Customer Care – Facts at a Glance

  • Award-winning customer support ensures your issues are resolved quickly and accurately. With one toll-free call or email, you will receive personal support from a mindSHIFT customer support representative, a technical expert trained to find and fix your issue quickly. Our experts are at your service 24 hours a day, 7 days a week, 365 days a year.
  • Call centers located in North America
  • Less than 2 minute average answer speed
  • 79% of all issues closed within 24 hours

Your mindSHIFT Customer Advocate

mindSHIFT customers are assigned a Customer Advocate, a single point of contact to make sure their issues and concerns are addressed. Your Customer Advocate also provides proactive communication to make sure you continue to be thrilled with mindSHIFT.

Contact mindSHIFT and learn how we can provide the IT support that your business needs.

 

A message from Mary Joyce McCarthy
Vice President of Customer Care at mindSHIFT Technologes