From the mindSHIFT Operations Center, we monitor your equipment 24/7/365. We make sure everything is up and running and working properly. If there’s an issue, we let you know about it right away and resolve the problem, sometimes before you even know about it.
Operations Center – Facts at a Glance:
- Proactive network management
- 24/7/365 monitoring of all systems
- Operations Center staffed by engineers 24/7/365
- Daily monitoring of all backups and security threats
- Deploy software upgrades and patches
- Troubleshooting and resolution
- Monthly trend and performance analysis
- Virus protection and security analysis
- Preventive maintenance to reduce network support needs
Problem resolution and notification are support-level specific.
Contact mindSHIFT for more information.