White Papers

Business Intelligence White Paper

Business Intelligence - The Right Intelligence

Building a business intelligence (BI) system that achieves your goals is not a trivial effort. In this white paper, we discuss the critical steps required to successfully launch your business intelligence development project.

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Cloud Business Agility White Paper

Cloud Computing Drives Business Agility

Business agility—the power to change, rapidly and effectively, to suit changing circumstances—is critical to the survival of many organizations. And today, information technology (IT) plays a key role in achieving business agility. This white paper from VMware and mindSHIFT Technologies discusses the ways cloud computing can help small and mid-size organizations improve and achieve business agility.

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Seeding The Cloud Whitepaper

Seeding the Cloud: How Choosing the Right Model Can Be a Business Rainmaker

Cloud computing can create tremendous business value – if you select well. Each model offers its own set of strengths and pitfalls, so choosing wisely is critical. The combination of the right cloud provider with the right model designed for your specific needs can be your most valuable business asset.

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Leveraging Managed IT Services

Leveraging Managed IT Services: A Business Checklist to Determine If Managed IT Is Right For You


You’ve probably heard that managed IT services could be the solution to your business and IT challenges. But, will they really help you increase revenue, performance and productivity? This business checklist will help you determine if managed IT services are right for you.

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Business Case for IT

The Business Case for Managed IT Services


Are you focused on your business and poised for explosive growth? Where does IT fall into those plans? Learn how managed IT services can be one of the best business decisions you’ve ever made – increasing revenue, performance and competitiveness.

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SMB Buyer’s Guide to VoIP

SMB Buyer’s Guide to VoIP

What are the key selection criteria to consider when your small or medium-sized business is evaluating VoIP?

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Why Should You Archive Your Email with a Hosted Service?

Email archiving technology is primarily used in the financial services industry, however Osterman Research has been finding growing interest in the use of archiving products and technologies in a wide variety of industries -- owing to the benefits that archiving can offer to virtually any organization.

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Five Steps to Successfully Leverage Managed IT Services

by Jeff Kaplan, THINKstrategies
To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations should follow five straightforward steps.

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THINKstrategies Analyst Profile: mindSHIFT Offers Broad Portfolio of Managed IT Services

by Jeff Kaplan, THINKstrategies
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.

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Why IT Operations Fail

Ten straightforward, proactive strategies to optimize your computers, network and systems for their best possible performance -- ensuring that your IT operation doesn't fail.

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Consumer's Guide to Managed IT Services White Paper

by MSPAlliance
Why should your organization consider engaging a Managed Services Provider? Learn the five questions to ask as part of an evaluation of your organization's internal IT needs.

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The Impact of the New FRCP Rules on Your Business

by Osterman Research
Have you adjusted your data retention policies and electronic discovery procedures to comply with the new Federal Rules of Civil Procedure (FRCP)? Learn how email archiving can help you with these e-discovery requirements.

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Top Ten IT Strategies during the recession

During this time of economic uncertainty, what IT strategies should you employ? Which technologies are appropriate? What will really make a difference? It’s all about doing more with less.

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VoIP: Hype or Reality

Will Voice over IP technology provide business-class security and reliability you expect in your phone system?

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