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World-class Support

mindSHIFT takes a proactive approach to customer support by:

  • delivering new product updates and support alerts
  • monitoring networks and devices
  • backing up and storing customer server and workstation data.


Our Network Operations Center is physically staffed 24/7. Our team of Customer Care representatives is also available around-the-clock , answering more than 100,000 Help Desk requests each year -- nearly 300 per day!

"Our mindSHIFT representatives and tech are the absolute best. [ They ] all go above and beyond to resolve issues. I can't say enough about them -- they are the very best!!!."
-Maria Colon, Rainforest Alliance

Technical Support

We match our proven systems and processes with the most experienced technical support team in the industry. You may contact us by email or by phone.

mindSHIFT
877-957-mind (6463) or 571-432-4120
support@mindSHIFT.com
Invision Managed Hosting
631-543-1000, option 4 or
customersupport@invision.net
123Together
800-9-MS-EXCH or
info@123Together.com
OASIS
215-702-3800 or
oasissupport@mindSHIFT.com
groupSPARK
877-5-GO-SAAS or
info@groupSPARK.com
mindSHIFT Legal Services
866-6ASPIRE or
866-44UNION




Professional Services

We provide professional services that deliver technology solutions to your business problems. mindSHIFT’s seasoned engineers and consultants have years of experience with hundreds of engagements that cover a broad spectrum of requirements.. Typical projects include:

  • Technology renovation and system migration
  • Storage and business continuity technologies
  • Application software packaging, deployment and workstation management

 
Contact us to learn more.