cloudSHIFT^SM Desktop: Premium

Additional Resources: Download the cloudSHIFT Desktop: Premium data sheet (PDF) Blog: Desktop Virtualization: The Numbers Add Up Press release: mindSHIFT Rolls Out Cloud Platform for SMBs Contact mindSHIFT for more information

cloudSHIFT^SM Desktop: Premium is an Internet-based virtual desktop service where all software traditionally located on your computer is housed and managed on servers in the cloud. With cloudSHIFT^SM Desktop: Premium, you access your desktop and your applications (such as Microsoft Office, OpenOffice, PDFCreator, and Adobe Acrobat Reader) over the Internet, while the applications are hosted in data centers in the cloud. Using technology from Desktone, it’s a secure, reliable and affordable alternative to managing and maintaining your desktop software.

With cloudSHIFT^SM Desktop: Premium, you have a Customer Advocate who is assigned to you, as a single point of contact to manage all aspects of your desktop operations. And at the mindSHIFT Operations Center, we monitor your systems 24/7/365, so you can focus on your business. Whether you need something like the addition of a new server or desktop to your account, or if you just forgot your password, you will receive personal assistance from a mindSHIFT customer care representative—a technical expert trained to fix your issue quickly.

Top uses for a virtual desktop in the cloud: Work from home and on the road Contract employees Branch office support Development and testing Disaster recovery Data security

Of course your IT operation is more than just desktops. That’s where the full value of mindSHIFT kicks in to high gear. With mindSHIFT, you can also take advantage of our Total IT Management suite of services. With Total IT Management, we manage, maintain and support your entire IT infrastructure—from email applications, to servers, to data backup, and more—for one monthly fee, whether your equipment is at your location or hosted in our secure, enterprise-grade data centers. With mindSHIFT, you can “grow as you go.”

cloudSHIFT^SM Desktop: Premium enables you to:

• Work from anywhere at any time: Whether working from home or on the road, your users can increase productivity with access to the full suite of business applications and their files from any Internet-connected device, including Windows and Apple computers, thin clients, tablet computers and smartphones.
• No special hardware or software required: Your desktops are accessible from the standard Windows and Mac computers you have in your office today, as well as your iPad, iPhone and iPod Touch devices.
• Focus on growing your business or organization: This cloud-based solution removes the burden of infrastructure management from your internal IT team, enabling them to focus on more strategic activities.
• Simplify deployment: You can be up and running quickly, without the need to purchase new technology. There’s no need for you to build a complicated infrastructure.
• Pay as you go: Convert a potentially large upfront capital expense into a small per-user monthly operating expense. Pay only for the desktops you need each month.
• Scale for growth easily: Applications and new users—whether employees, temporary workers or outside vendors—can be added or de-activated quickly and easily. And for national and global organizations, you can add a new desktop for a user in your Paris, France, office just as quickly as adding a new desktop for someone who works in Paris, Texas.
• Increase data security: Centralized, cloud-based data storage enables enterprise-class backup and accessibility, reducing the risk of losing sensitive data or business communications.

cloudSHIFT^SM Desktop: Premium offers these features and benefits: