What Is Your Business Challenge?
Services
Type Of OrganizationWhy mindSHIFT for Legal Professional IT Services?
Accountable. Reputable. Independent. Proven.
Accountability: The Buck Stops Here.
Upgrading to new software?
Migrating to a new document management system?
Reengineering the network or struggling with a cost-effective disaster recovery capability?
mindSHIFT delivers a solution – 24/7/365. No more finger pointing by one vendor to another. You can count on mindSHIFT to navigate the complexity and effectively deliver IT projects that provide a predictable outcome—both financially and technically
Reputation: An Enduring Partner.
Our reputation is solid:
- 49 firms in the Am Law 200 have used mindSHIFT Legal Professional Services
- mindSHIFT has been recognized in numerous ILTA surveys for our exceptional customer service
- most of our customers have been our customers for many years – demonstrating the strong, enduring partnerships that we develop and faithfully foster.
We are totally committed to client success, earning our reputation every day. As a customer, you’ll see and experience firsthand how our commitment to success helps you architect, implement and then support new technology solutions that provide value well into the future.
Independence: No Product Bias.
Are you getting ready to make a key technology decision? Our vendor-neutral Professional Services team ensures that when you’re ready to implement a new document management system, for example, or migrate users’ legal desktops to the latest software, your IT infrastructure will be transformed the right way.
You won’t get a hard sell for one vendor’s product because we don’t rely on a single vendor for legal solutions. We recommend the right technology solution for your business problem, based on your criteria, not the product vendor’s sales cycle.
Proven Experience: Projects Covering the Spectrum of Law Firm Technology
With mindSHIFT, you’ll benefit from our many years of experience and hundreds of engagements. We cover a broad spectrum of requirements.
Typical projects include:
- Technology renovation, system migration and project management
- High availability server and business continuity services
- Secure remote access and Internet edge security
- Network design, telecommunications carrier selection and implementation
- Application software packaging, deployment and workstation management
- Storage Area Network and server virtualization technologies
- Document management system implementation and support
Service: Exceptional Rating by ILTA Members
Recognized by law firms surveyed by ILTA for our exceptional client service, we have a dedicated engineering, support and operations team running 24/7/365 to reduce the headaches and hassles of IT while ensuring continuous uptime.
Accountable. Reputable. Independent. Proven.
Engage mindSHIFT Professional Services and get value that endures.
Selected Law Firm Experiences with Professional IT Services
mindSHIFT Helps Multi-office Law Firm Undergo Comprehensive Technology Renovation
For a 17-office, 900-user law firm, mindSHIFT Legal Professional Services provided a comprehensive technology services renovation including migration of Novell-based servers and email to Microsoft Active Directory and Exchange along with the deployment of Windows XP workstation
The project, lasting approximately 8 months, comprehensively re-engineered the technology infrastructure with minimal disruption to business operations while preserving and migrating user data. In addition, the firm was able to improve user service quality and simplify desktop management via our implementation of Microsoft's System Management Server. mindSHIFT also provided detailed knowledge transfer sessions to assist the firm's technology staff in adapting to the new system.
The firm continues to rely on mindSHIFT for ongoing system support services.
Smaller Law Firm Gets Big Firm Functionality and Service Quality
With mindSHIFT's Legal Professional Services, a 50-user law firm was able to deliver the same technology, functionality and service quality of a 500-person firm, while keeping within the confines of a 50-user firm budget. mindSHIFT designed a comprehensive document management system to allow the firm to securely collaborate on matter-centric work product and email. The system was integrated with the existing accounting system and Active Directory services to provide centralized administration and management. Over 50,000 documents were migrated to the new environment over the course of two weeks.
In addition to the document management system, the firm's comprehensive technology services renovation included a secure, centrally managed desktop environment, a VoIP-enabled Cisco infrastructure design, and a remote access solution utilizing Terminal Services and Citrix software -- while meeting their strict budgetary requirements.
Today, the firm maintains this world-class environment with one full-time administrator, one part-time Help Desk specialist, and the 24x7 assistance of mindSHIFT managed IT services.
For all the details and to find out how to best put the mindSHIFT Legal Solutions to work for your organization, call us at (877) 227-5054 or email us to schedule a demo.
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