Cisco Advanced VoIP Certification Provides mindSHIFT Customers with End-to-End Telecom and IT Support
Unified Communications Specialization Recognizes Expertise in Design, Installation and Support of Dedicated VoIP SystemsFairfax, VA - February 19, 2008
mindSHIFT Technologies, a leading provider of managed IT services and VoIP solutions, has earned the Cisco Advanced Unified Communications Specialization, which certifies expertise in the design, installation, configuration, operation, and maintenance of VoIP systems.
“This important Cisco certification reflects mindSHIFT’s deep expertise in managing all aspects of the customer environment, both remotely and at customer premises,” said Bill Webb, VP of Product Engineering and Development at mindSHIFT. “The advanced VoIP certification marries our understanding of LANs and connectivity with expertise in Cisco VoIP solutions, enabling us to deliver end-to-end telecom and IT support for our clients.”
Unified Communications, the technology mindSHIFT uses in its Dedicated VoIP solution, is Cisco's complete portfolio of Internet Protocol (IP) communications products and services.
“Our law firm clients value the productivity advantages gained by the mobility and unified messaging provided by a Cisco solution,” said Michael Savino, General Manager of Professional Services at mindSHIFT.
mindSHIFT, a Cisco Premier Certified Partner, has also earned the Express Foundation Specialization. This technology specialization is specifically designed to focus on the customer network infrastructure and network capabilities.
For details on managed VoIP solutions from mindSHIFT, visit http://www.mindSHIFT.com/Products-and-Services_Managed-VoIP.xhtml.
About mindSHIFT Technologies, Inc.
With operations in Boston, New York, Philadelphia and Washington D.C., mindSHIFT is a leading Managed Services Provider (MSP) offering managed IT services, software-as-a-service (SaaS), VoIP, compliance, e-business application development and professional services to small and medium-sized organizations. The company’s portfolio of managed services provides a comprehensive solution which includes such critical services as email management and administration, electronic backup for servers and desktops, virus and spam protection, desktop support, and server management – either at the customers’ premises or completely off-site. Managed services customers are supported by both a 24-hour Network Operations Center for proactive management support and a call center which diagnoses and resolves all end-user desktop issues. For advanced and larger businesses, the company provides business application migrations, storage area network upgrades and complex hosting applications. Additionally, mindSHIFT has superior expertise and experience in meeting the compliance requirements of financial services firms, as well as the complex demands of the legal community for the integration of applications such as document management. For additional information, visit www.mindSHIFT.com.