Network Monitoring

Network management, monitoring and support services Network monitoring and management is critical to maintain uptime and protect your business' data assets. Getting a single, end-to-end view of the performance and availability of your network can require complex network monitoring software that is expensive, difficult to deploy and even more difficult to use, support and maintain.

Minimize Network Support Issues

With mindSHIFT, you can have all the advantages of network monitoring software without the learning curve or overhead of product acquisition and support. mindSHIFT’s powerful, integrated network monitoring and network management services report on the health of your organization’s network and servers – 24 hours a day.

This service monitors all of your network infrastructure devices such as firewalls, routers, switches, and other IP-enabled devices. It provides the network monitoring software and support to allow you to avoid the pain of running a network monitoring system in-house, while also performing remote troubleshooting and case resolution for network devices and Exchange and Windows servers.

Not your Father’s Network Monitoring

For some, network monitoring mainly consists of monitoring whether devices are up or down; the mindSHIFT solution includes network management – the operation, administration, maintenance and provisioning of your network – that ultimately improves performance.

In addition to the basics of device health, mindSHIFT IT management services will indicate pending degradation or failure, sending an alert on any issue before you experience it. mindSHIFT then performs remote troubleshooting and proactively resolves the problem.

mindSHIFT network management and support delivers:

low latency
high capacity
maximum reliability

By measuring how networked applications perform under normal circumstances, understanding how performance is impacted by infrastructure and application changes, and isolating the sources of above-normal latency, mindSHIFT's network management can help you resolve problems quickly, mitigate risk, and take measured steps to optimize network performance.

Network Monitoring’s Watchful Eye

The mindSHIFT network monitoring service keeps an eye on your network 24 hours a day, so you don’t have to. It constantly monitors your computer network for performance problems caused by overloaded and/or crashed network connections, servers or other devices. When there is an issue, you are notified via email, pager or other alarm, while we simultaneously proactively resolve the problem.

With this comprehensive view of network performance and availability, you can benefit from network support and network management that can minimize network support issues.

This real-time monitoring not only frees up your time to focus on more strategic IT issues, but it also gives you peace of mind 24x7. By not building and managing 24x7 network support in-house, you avoid the inevitable delays associated with network downtime.

Network Monitoring Service Features

We employ proven methodologies and operational expertise to meet your network management and network support needs. Network monitoring from mindSHIFT enables your IT staff to focus strategically, relieving you of such critical tasks as:

24x7x365 coverage . A team of engineers is always in our Network Operations Center (NOC) – not at home asleep with a cellphone/pager by their bedsides
Network monitoring, reporting and management
Troubleshooting and resolution
Monthly trend and performance analysis
Patch management and deployment
Virus protection and security analysis
Preventive maintenance to reduce network support needs

mindSHIFT’s network monitoring, management and support service is a turnkey IT security and management solution. With the mindSHIFT solution, you’ll avoid many network support issues because our service includes preventive maintenance. This may include measures, such as adjusting device configuration parameters and current virus definition patterns to protect your network and devices. We also make recommendations for improving performance and for solving operational problems if they arise. Numerous reports provide an end-to-end view of the performance and availability of your network, as well as other elements of your IT infrastructure, such as your organization’s servers.

mindSHIFT works seamlessly with your existing IT staff, systems, policies and procedures. Our managed services are integrated into a comprehensive portfolio of proven managed IT services – giving you access to a multi-disciplinary team of mindSHIFT consultants, project managers, engineers and product specialists.

For more information on our network management, support and monitoring services, contact mindSHIFT or call 877-227-5054.

Network Monitoring Resources

Network monitoring definition (Wikipedia)
Network management definition (Wikipedia)
Network monitoring news, white papers and how-tos
What is network monitoring?
TechTarget Networking resources
Top network and systems management news items
Network administration

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