IT EXPERTISE TO GROW ON
First Option has been in the thick of the IBM i world for more than two decades. With offices in Boston and Phoenix, First Option serves customers across a broad range of industries. Over the years, First Option had been building its portfolio of outsourced IT services. Six years ago, First Option saw an opportunity to broaden its scope by expanding into hosted services. They didn't have the space to do it on their own and they wanted to work with only one vendor. First Option discovered mindSHIFT and a partnership quickly followed.
mindSHIFT took over managing First Option's data centers and soon after its production and development centers followed. mindSHIFT and First Option then collaborated to develop IBM i Watchdog by First Option- a centralized and user friendly monitoring solution. As the relationship has evolved, so too has First Option's reliance on mindSHIFT for the infrastructure to handle the increasingly SaaS side of the business.